We’re happy to announce a new Simply Hired Support Center at support.simplyhired.com, where you can find the answers to all of your Simply Hired job seeker, employer & job board and publisher questions. It’s a completely searchable knowledge base and even includes job seeker and publisher community help sections to get feedback from other users or to ask a question that’s not included in the support center already.
A few areas we’d like to highlight:
Search Box: Here, you can search for answers based on keywords that you enter. Wondering how to have new jobs emailed to you daily? Want to learn more about our Facebook and LinkedIn integrations? Enter your keywords here, and all relevant answers will be listed.
Job Seeker Community Support: In the Job Seeker Community Support area, you’ll be able to jump right into conversation with other job seekers, share your funny or embarrassing interview moments, or even your favorite job search tips and tools. If you have a question that isn’t included in the support center already, ask it here to get a response from other job seekers or a member of the Simply Hired team.
Submit a Request: Still can’t find your answer? You can submit a request at the top of the support page. Describe the issue you’re experiencing and give us your contact information, and you will be contacted directly by a member of our staff.
To submit a request, you will need to sign up for an account in the Simply Hired Support Center—your Simply Hired job seeker account will not work in the support center.
With our new Simply Hired Support Center, we hope to better serve the needs of our users. Please send us your feedback on the new support center in the comments below!